4. Management hop skipped and jumped around any excuse they could put forth. I’d expect better customer service from a corporation like Marriott.
Great place to have the family, pill and got tub was nice. Very friendly staff! Clean place.
I have stayed here many times throughout the years. Always keep coming back! Staff is exceptional and very accommodating. Breakfast is a nice spread and always yummy! Great pool and hot tub as well. No complaints!
This place should be shut down and the manager needs to go work in the used car industry.
1. Breakfast is terrible, To be fair, they usually are, but this one seems to go out of its way to make it awful for customers.
Avoid at all costs!!! I’ve spent 29 nights in Marriotts in the last five months and this place is not just the worst Marriott, It’s the worst hotel I’ve stayed at.
It was pretty good. Your standard hotel. We arrived pretty late, but the lady at the front desk was incredibly nice and got us into our room right away. Everything was super clean and comfy, and the breakfast was really decent as well - they had more options than I would have expected, and everything seemed to be cooked well (where it was cooked, haha. You don't exactly want to cook yogurt and bananas)
This was a very enjoyable experience. All of the services wede top notch. Friendly staff and a great continental breakfast.
2. The room wasn't clean when I arrived (see pic of used soap still in shower).
3. Got a horrible rash from bedbugs? Or some other nastiness because of the lack of sanitary environment (see pic…sorry in advance)
Fairfield Inn By Marriott Richmond is a US Lodging based in New Paris, Indiana. Fairfield Inn By Marriott Richmond is located at 9797 US-40, New Paris, OH 45347, USA.
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